Your order is made just for you. It usually takes 2–5 days to produce, and we ship with 4PX once it’s ready. Most customers receive their package within 5–10 business days after shipping, though timing can vary depending on your location and customs clearance. In general, you can expect delivery in about Two Weeks or less.

If your item arrives damaged, please contact us at support@unicus.fun within 30 days of receiving your order. We’ll work with you to find the best solution, which may include a replacement or a refund depending on the situation. For more details, please see Sales and Refunds.

In the rare event that your package is lost in transit, please contact us at support@unicus.fun. We will assist you in coordinating with the shipping carrier to track the package and resolve the issue.

Because each order is custom-made and one of a kind, it cannot be changed or canceled once your order has been confirmed.

We understand how frustrating it can be to find pieces missing from your set, and we’re happy to help. If this happens, we’ll send you the missing parts free of charge the first time. For any additional requests, we kindly ask that customers cover the shipping costs. Thank you for your understanding. For more details, please seeSales and Refunds.

We do our best to make sure the final product matches the online 3D preview, but please understand that minor differences—such as slight color variations, small size discrepancies, personal preference changes, or low image quality in the photo you uploaded—are not eligible for returns or exchanges. Refunds or replacements are only offered in cases of genuine product issues, such as significant printing or design defects that make assembly impossible, or if the item you receive does not match your order. For more details, please see Sales and Refunds.

Yes. All photos and personal information you provide will be kept strictly confidential and used only for the purpose of creating your custom product. They will never be misused or applied to anything beyond your personal viewing and shopping experience. For more details, please see our Privacy Policy.